Review

Apple iMac 27'' (2020) Review: Unboxing, Design, and Key Features

Apple iMac 27'' (2020) Review: Unboxing, Design, and Key Features

The 2020 27-inch iMac represents a significant update to Apple's all-in-one desktop computer lineup. While maintaining its iconic design, this model introduces several key improvements under the hood. The most notable changes include the addition of the Apple T2 security chip, a shift to solid-state drives as standard, and the option for a 1080p webcam.

For the first time, users can configure the iMac with up to 128GB of RAM, offering enhanced performance for demanding tasks. The base model now comes with 256GB of SSD storage, marking the end of the Fusion Drive era. These upgrades, combined with the latest Intel processors, position the 2020 iMac as a powerful and versatile machine for both professional and home users.

Key Takeaways

  • The 2020 iMac retains its classic design while introducing significant internal upgrades
  • New features include the T2 security chip, SSD storage, and improved webcam quality
  • RAM is user-upgradeable, allowing for substantial cost savings and performance boosts

Unveiling the 2020 iMac

Apple iMac 27 inch on workdesk.webp

Opening the Exterior Package

The 2020 27-inch 5K iMac arrives in a familiar box. Apple has maintained the previous year's packaging design, simply adding a new sticker to highlight the updated specifications. This approach suggests a focus on internal improvements rather than external changes.

Package Contents

Upon opening the box, users will find:

  • The iMac itself
  • Power cable
  • Magic Mouse 2
  • Magic Keyboard
  • Lightning to USB-A cable
  • Documentation packet (including Apple stickers and a cleaning cloth)

The Magic Mouse 2 features rechargeable batteries and gesture support, though its ergonomics may not suit everyone. The Magic Keyboard offers a comfortable typing experience with adequate key travel.

Unwrapping and Setup Process

Removing the iMac from its packaging involves several steps:

  1. Extract the power cable from the bottom of the box
  2. Lift the iMac out of the box
  3. Remove styrofoam protectors from both sides
  4. Peel off the tamper-proof sticker
  5. Take off the plastic screen protector
  6. Remove the protective sheet from the base

Once unwrapped, the iMac's build quality becomes apparent. Its adjustable display can be easily tilted with minimal effort, showcasing Apple's attention to user-friendly design despite the aging aesthetic.

Design Features

Enhanced Input Devices

The 2020 iMac comes with the Magic Mouse 2 and Magic Keyboard. The Magic Mouse offers gesture controls but has unconventional ergonomics. Its rechargeable battery cannot be removed. The Magic Keyboard provides satisfactory key travel for most users and includes a Lightning charging port.

Solumics Case: Ergonomic Upgrade Option

woman putting solumics case on magic mouse

For users who find the Magic Mouse's flat design less comfortable over time, the Solumics Case offers a subtle ergonomic upgrade. This lightweight housing provides an elevated palm area, reducing hand fatigue and enhancing grip for better control during long work sessions. Made from durable plastic, the case adds minimal weight and attaches in seconds, without altering the mouse’s gesture functionality. Compatible with all Apple Magic Mouse models, the Solumics Case brings a blend of comfort and usability for a more pleasant user experience.


Included Accessories

The iMac package contains:

  • Lightning to USB-A cable
  • Screen cleaning cloth
  • Apple stickers
  • Getting started guide
  • Regulatory information

The Lightning cable is particularly useful given the limited number of USB-C ports on the iMac.

Port Configuration and Input/Output

Man in modern office working on iMac 27-inch

Audio Jack and Memory Card Reader

The 2020 iMac features a 3.5mm headphone jack for audio output and input. It also includes an SD card slot, allowing users to easily transfer photos and other data from memory cards.

Universal Serial Bus (USB) and High-Speed Data Ports

Four USB-A ports are available for connecting peripherals and devices. Two Thunderbolt 3 USB-C ports provide high-speed data transfer and connectivity options, though some users may find this number limiting compared to other Mac models.

Network Connection Choices

The iMac comes standard with Gigabit Ethernet for wired network connectivity. Users can upgrade to 10 Gigabit Ethernet for an additional cost, allowing for significantly faster network speeds. This upgrade is ideal for professionals who work with large files or rely on network-attached storage, providing smoother data transfers and enhanced productivity.

Craftsmanship and Visual Excellence

Robust Construction and Connectivity

The 2020 27-inch iMac boasts exceptional build quality, maintaining Apple's reputation for sturdy, well-crafted devices. Its power socket is conveniently located on the back, alongside a Kensington security slot for added protection. The machine offers a range of connectivity options, including four USB-A ports, two Thunderbolt 3 USB-C ports, and an SD card slot. Users can opt for 10 Gigabit Ethernet for an additional $100, upgrading from the standard Gigabit Ethernet.

Stunning 5K Retina Display

iMac 27-inch with Fujifilm camera for editing

At the heart of the iMac is its impressive 27-inch 5K Retina display, delivering crisp, vibrant visuals with exceptional color accuracy and brightness. This display is ideal for creative tasks like video editing, graphic design, and photography, as well as everyday computing. Its high resolution and color fidelity make it a standout feature for professionals in visual fields.

Ergonomic Design and Functionality

The iMac's stand allows for effortless tilt adjustments with minimal force, providing users with optimal viewing angles. Although it lacks height adjustment, which may limit flexibility for some users, the overall design prioritizes user comfort and practicality. The machine's slim profile and all-in-one form factor contribute to a clean, clutter-free workspace.

Key features:

  • Easy tilt adjustment for optimal viewing angles
  • Stable viewing position
  • Space-saving all-in-one design
  • Integrated components for a clean setup

The 2020 iMac continues Apple's tradition of seamlessly blending form and function, offering a powerful computing solution wrapped in a sleek, aesthetically pleasing design.

Value of the Entry-Level Model

iMac 27-inch on desk with city view in background and plants

Base Memory and Upgrade Options

The 2020 27-inch iMac comes standard with 8GB of RAM, expandable up to a maximum of 128GB—a new option for this model. While Apple charges $2,600 for the 128GB upgrade, users can save significantly by upgrading the RAM themselves, making it a cost-effective choice for those needing higher performance.

Upgrading RAM provides a noticeable boost in performance. Tests show nearly a 1,000-point increase in Geekbench multi-core scores when moving from 8GB to 128GB, allowing for smoother multitasking and enhanced CPU performance.

RAM Door Operation and Upgrade Process

A standout feature of the 27-inch iMac is its user-accessible RAM door on the back, a rarity among all-in-one devices. This design allows users to upgrade their memory without professional assistance.

To upgrade:

  1. Locate the RAM door above the power socket.
  2. Open the door.
  3. Insert new RAM modules.
  4. Close the door.

    This feature offers flexibility and the potential to save thousands of dollars compared to factory-installed options, making it an appealing choice for tech-savvy users.

    Apple T2 Security Chip

    iMac 27-inch displaying code, programmer in blue sweater working

    Combined Controller Functions

    The Apple T2 Security Chip integrates several previously separate controllers into a single chip. This consolidation includes the SSD controller, system management controller, and audio controller. By bringing these functions together, the T2 chip streamlines the internal architecture of the iMac.

    Enhanced Security and Storage Features

    With the T2 chip, Apple introduces secure boot and encrypted storage capabilities to the iMac. The chip's secure enclave enables these advanced security features, providing users with improved protection for their data and system integrity. This addition brings the iMac's security features more in line with other modern Apple devices.

    Improvements in Camera and Audio

    The T2 chip contributes to significant upgrades in the iMac's camera and audio capabilities. It enables the inclusion of a 1080p full HD camera, a notable improvement over previous models. This enhancement results in better color reproduction and improved dynamic range for video calls and recordings. The chip also plays a role in refining the iMac's audio performance, potentially benefiting users who rely on the built-in microphone for voice capture during video conferences or recordings.

    Storage Features

    iMac 27-inch with digital clock display

    SSD Advantages

    The 2020 27-inch iMac marks a significant shift in storage options, with Apple replacing the Fusion Drive with solid-state drives (SSDs) as the standard storage solution. This change brings faster speeds and enhanced reliability, significantly benefiting the base model’s performance.

    Entry-Level Storage Capacity

    The base configuration of the 2020 iMac includes 256GB of SSD storage, sufficient for the operating system and applications. However, users with larger storage needs may want to upgrade or consider external storage solutions, such as iCloud or external SSDs, to maximize their space.

    SSD Performance Boost

    SSDs offer consistently faster performance than traditional hard drives or Fusion Drives. The SSD in the 2020 iMac enables quicker boot times, faster application launches, and improved file transfer speeds, creating a more responsive user experience ideal for day-to-day productivity and creative tasks.


    Frequently Asked Questions

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